Privacy Notice

This privacy notice, alongside our terms of service and any referenced documents, outlines how Catering Temps Ltd (“we”, “our”, or “us”) collects and utilizes your personal information when you interact with our website (www.cateringtemps.co.uk) (the “Site”). This process is conducted in alignment with the General Data Protection Regulation (GDPR) and associated UK data protection laws.

A) Who is Responsible for Your Personal Data?

Catering Temps Ltd acts as the “data controller” for the personal data gathered during your visits to the Site. As the data controller, we determine the purposes for which your data is processed and ensure its security in compliance with the GDPR.

Access to your personal information is restricted to staff members who require it to perform their duties related to the operation of the Site. Additionally, your data may be shared with third parties as detailed in Section E.

Please take the time to review this notice carefully to understand our practices regarding your personal data. We may amend this notice at any time.

B) Definitions

When we refer to “personal data” within this notice, we mean any recorded information that relates to you and from which you can be identified. This does not include data that has been anonymized.

The term “processing” refers to any action performed on your personal data, including collection, storage, use, disclosure, deletion, or retention.

C) Data We Collect

Upon visiting and navigating our Site, and if you have given consent to our use of cookies, we automatically collect, store, and use the following types of information:

• Technical details, such as the type of device you use (including its unique identifier), the IP address that connects your device to the internet, your login information, browser type and version, time zone settings, browser plug-ins, operating system, mobile network information, and platform.
• Information about your visit, including the full URL clickstream to, through, and from the Site (with timestamps), pages viewed, page response times, download errors, visit durations, page interaction details (like scrolling, clicks, and mouse-overs), and browsing methods away from the page.

D) How We Utilize Your Information

Your data is processed for various purposes related to your use of the Site. These include improving the Site, understanding its usage, and ensuring its security. This processing is necessary to fulfill our legitimate interests in operating and enhancing the Site, analyzing usage patterns, and maintaining security.

We will only use your data for the purposes for which it was collected unless we reasonably consider that we need to use it for another related reason that is compatible with the original purpose. Should we require your data for an unrelated purpose, we will seek your consent before proceeding.

E) Sharing Your Information with Third Parties

Your data may be shared with third-party service providers who assist us in operating the Site. These third parties are obligated to implement appropriate security measures in line with our policies. They are not permitted to use your data for their own purposes and may only process your data according to our instructions.

We may also disclose your personal information to third parties if required by law or to enforce our Site’s terms of use, or to protect the rights, property, or safety of our Site, our users, or others.

When sharing your data with third parties, we will aim to share only the minimum amount necessary.

F) Data Storage and Use

The data collected via the Site may be stored either manually or electronically on our secure servers and/or premises within the UK.

Please note that while we strive to protect your personal data, the transmission of information over the internet is not completely secure. Any transmission of your data to the Site is at your own risk.

G) External Websites

Our Site may include links to various external websites. Please be aware that these websites have their own privacy policies, and we do not accept responsibility or liability for these policies. We recommend that you review the privacy policies of any external sites before submitting personal data.

H) Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

I) Your Rights

Under certain circumstances, you have the right to:

• Request access to your data, enabling you to receive a copy and check our lawful processing of it.
• Request correction of any inaccurate or incomplete data we hold about you.
• Request erasure of your data under specific circumstances, such as if there is no legitimate reason for us to continue processing it.
• Object to the processing of your data where we are relying on our legitimate interests, particularly if your personal situation gives you grounds to do so.
• Request restriction of processing your data, for instance, if you want us to verify its accuracy or the reason for processing.
• Request the transfer of your data to another party.

Please be aware that depending on the circumstances and nature of your request, it may not always be possible to fulfill your request. Further details on your rights are available from the Information Commissioner’s Office (ICO).

If you wish to exercise any of these rights or have concerns about how we handle your data, please contact the Catering Temps Ltd Compliance Team at compliance@cateringtemps.co.uk. We will aim to address your request promptly, in line with GDPR requirements. We may keep a record of your communications to help us resolve any issues raised.

If you remain dissatisfied, you have the right to lodge a complaint with the ICO at https://ico.org.uk/concerns/.

J) Cookies

Our Site uses cookies to distinguish you from other users, helping us provide a better experience and improve the Site. For more information on the cookies we use and their purposes, please see our Cookie Policy.

K) Updates to This Privacy Notice

Any future updates to our privacy policy will be posted on this page. Please check back regularly to stay informed of any changes.

L) Contact Us

If you have any questions or concerns regarding this privacy notice, please contact our Information Compliance Team at Info@cateringtemps.co.uk.